Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). Furthermore, according to the Celebrity Cruises alcohol policy, every liquor or wine bottle bought on an excursion point will be seized and returned at the end of the journey. We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. If unavoidable and extraordinary circumstances prevent us from completing the voyage, and we notify you of this without undue delay before the start of the package commences, we will have no liability to you save for a refund of the amount paid for the holiday within 14 days. 3.2 What class of flight seat/ticket is booked? Seating requests cannot be guaranteed. The booking transfer fee is 75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. We would also like to store and use your personal details for future marketing purposes, (for example sending you a brochure or details of a promotion). Where visas can be purchased onboard, guests are asked to complete the online check-in process, including all mandatory information at https://www.celebritycruises.com/gb in advance of their sailing. Advice on making a complaint is available at www.caa.co.uk. Celebrity Xpedition Galapagos Cruise Our eight day/seven night cruise on the Celebrity Xpedition exceeded our expectations. 5.1 What If I am travelling with a group? If your flight tickets have been issued, standard airline cancellation penalties will also apply. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). Celebrity Cruises ; Luggage Shipping Services Make Sure Your Voice Is Heard! Celebrity says 90kg (198 pounds). 1.10 If I have to cancel my cruise holiday, will I receive a refund? Please make sure you know your stateroom number and room location. Where a travel agent acts as our agent for a booking, any payments of money accepted by the travel agent from you is held on behalf and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the travel agents obligation to pay such funds to us as ATOL holder for so long as we do not fail as a business. In any event the actual flight times will be those shown on youre e-documents, which will be emailed to you approximately four weeks before departure. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. Celebs. We will do so as soon as we become aware of the error. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. Guests holding non-British passports should check with relevant embassies. B. Cruise-Only Holidays, Build Your Own Package, (not incorporating flight services). By using, participating in, engaging, or booking a recreational activity you acknowledge, agree and understand that the risk warnings contained above constitute a risk warning for the purposes of any relevant legislation. Each member of our family of 4 has one medium rolling suit case and one carry on backpack. Your full name, including any middle names, as it appears on your passport, as well as your date of birth, must be given at the time of reservation. Learn more and find out what to do with your extra luggage to move hassle-free along your journey. Except for flight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confirmation invoice. a letter from a doctor etc.). Please note if you are sailing on a transatlantic cruise and you have booked a fly cruise package, that your luggage allowance will be limited to the lower allowance, specified by the airline. Guest understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit guests going ashore for health-related reasons in its sole discretion. Except where we specifically say otherwise in these terms and conditions, we cannot accept any liability or pay any compensation where your holiday and/or any other services we have promised to arrange or provide cannot be provided at all, or as promised or you otherwise suffer any damage or loss (as more fully described in section 5.7 above) as a result of circumstances which are outside our control (force majeure). All bookings are subject to these booking conditions. In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 as enacted into English law. $14.50 + $7.00 shipping + $7.00 shipping + $7.00 shipping. On ships departing from ports in Europe, Asia, South America, Australia or New Zealand, no person under eighteen (18) (a minor) may sail on any cruise holiday or have a stateroom on his or her own unless accompanied by a parent, a legal guardian or authorised person* who is over the age of eighteen (18). Once your EHIC has expired, youll be able to replace it with a GHIC. In the event that there are any increased costs in making such changes e.g. Information on health requirements is also contained in the UK Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices, and on the UK Government website at www.gov.uk/foreign-travel-advice. Cruises Cheap Flights Asia & Middle East Australia & New Zealand . We will also provide with your first Confirmation Invoice a Guest Special Needs form (also available on our website) which we ask you to complete and return to us no later than 90 days before travel as this gives you the opportunity to consider and advise us in detail of any special requirements you may have in writing. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. Hello, My fiance and I are booked on a celebrity cruise from Barcelona to Venice in July for our honeymoon. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. Until that point, your monies are not protected by our ABTA membership or any other arrangement. Please note that your Celebrity Cruises carry on will go through an x-ray screening machine and must fit there. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minors holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). Connecting UK domestic flights are also available from a selection of regional airports. Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). We will only accept complaints from the lead name of a booking. Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. You will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Jet2.com flies to Geneva from most major UK airports. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. Cookies are used on this website. Please note that any request of this nature should be advised at the time of booking and confirmed in writing at least 45 days prior to your sail date. There is a corkage fee of $15 if you want to consume it at dinner or a bar. Answer 1 of 8: We are sailing to Alaska 11th May with Celebrity Cruises. Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. Luggage weight limit. Instead, you must check that your travel organiser has their own ATOL (if your holiday includes any flight(s)) or other appropriate financial security arrangements to protect all monies you pay to that organiser for your holiday and to repatriate you if already abroad (if applicable) in the event of their insolvency. Any amendments to your flight or other arrangements will be subject to availability and will incur an administration charge of 35 per person along with any additional costs and charges incurred by us or imposed by the airline or other supplier. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. Maximum 1 bag of each type per passenger. All details you give us in connection with your booking (including those relating to any disability or medical condition or your religious beliefs) will be kept confidential. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. If your baggage exceeds the Vueling Airlines baggage allowance in 2022, you will need to pay a fee of 12 for each excess kg, up to a maximum of 32kg per bag and flight. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Celebrity Cruises Visa Signature Card; Semi-Annual Sale. The airline and flight routing may differ from the original assignment due to this name change. Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. Celebrity Beyond is the third ship in the award-winning Edge-class of cruise ships, which are bigger and better than anything Celebrity has ever built. 12 hours on a 14 night holiday. It included the classis drink package. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. 5.7 What is your liability towards guests? Celebrity Cruises ; Luggage weight limit Please Read: COVID-related Discussion. Yes. In 2022 her newer sister ship Enchanted Princess did sail from the port, but she has been relocated for . This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. We LOVED it. If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. Persons using The Spa must be over the age of 18. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Guests must be fully toilet trained to enter the pools or whirlpools. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. In the unlikely event you have a reason to complain whilst away, you must immediately notify the Guest Relations Desk on board ship and the supplier of the service(s) in question (if not us). Drones must be kept on the staterooms and can only be flown on excursion spots. Please contact your Personal Cruise Specialist for further information. Some flights will involve a change of aircraft. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. Please advise us in writing of any special requirements you may have at the time of booking e.g. 5.8 What is your limit of liability towards guests? In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. Netflix has hired Jeff Karbowski, most recently VP and chief accounting officer of PayPal, to take on the same role at the streaming giant. Please contact your G.P. Whilst onboard our ships you may participate in recreational activities. 5.6 Can you refuse to allow me to travel? For more information, see https://www.state.gov/state-sponsors-of-terrorism. Itineraries may change from time to time, both before and after your sailing departs. Ages 3 through 17, with age-specific sections. We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: The act(s) and/or omission(s) of the person(s) affected or any member(s) of their party; or, The act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable; or, An event or circumstances which we or the supplier of the services could not have foreseen or avoided even if taking all reasonable care; or, The act and/or omission(s) of any person(s) who at the time of the alleged act or omission was not acting lawfully and performing duties or services on our specific instructions, and/or within the course of either their employment or their engagement directly by us; or. Karbowski, 45, will take on the role effective Feb. 13 . Luggage allowance on a Disney Cruise: Two suitcases per person onboard: no more than 50 lbs (approx. There are always restrictions on the amount, size and weight of the luggage you may take on any flight, in particular where we are using non-scheduled services. Luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. The last evening onboard, simply place your checked bags outside your door. This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). You must pay the applicable price of any such holiday. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Please email specialistservicesuk@celebritycruises.com. If a special request can only be met at an additional cost, except where contrary to the requirements of applicable law, that cost will either be invoiced prior to departure or will be payable locally. Emergency exit seats will therefore only ever be assigned at the discretion of the airline at check-in. Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. If we have to make a significant change or cancel, we will tell you as soon as possible. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. For the safety of our guests and crew, there are certain items that are not allowed on board. If you book a fly cruise package holiday with us directly via our UK website, we shall provide you with a Confirmation Invoice and ATOL Certificate (Package) via email as soon as you have booked. In some cases, these could be the full cost of the ticket. Visiting from {country-flag} {country-name}? Luggage Valet . Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. If you decide to carry drinks on your luggage, they will be inspected to make sure no alcohol is being brought on board. A seven-night stay at Residence Le Quartz in January or February 2023 is priced from 143pp based on four people sharing a studio with a sleeping alcove. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. Guests must be 16 years of age or older to use the facilities. More expensive tickets give guests the option of a higher Celebrity Cruise luggage weight. VisaCentral are pleased to offer discounts to Celebrity Cruises guests when booking online through the above web link. Do you want to know more about Celebrity Cruise luggage restrictions? If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. Celebrity Cruises is free to adopt additional rules not stated in these policies. Like other cruise lines, the Celebrity Cruise luggage allowance policy is relatively permissive. Please note, the above options are not available where any change made is a minor one. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. Guests who book these staterooms must sign and return the Guest Special Needs form we provide in order for us to ensure that they are only allocated to those guests who have a genuine medical need for them. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the booking conditions. If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. Please note that if a traveller is found to have visited a country designated by the US as State Sponsor of Terrorism, the traveller is no longer eligible to participate in the ESTA Visa Wavier Program and must apply for a visa to enter the United States. We would strongly recommend that you contact your travel agent or an independent insurance broker for details of suitable policies. are carried by hand and not packed in your luggage and/or left unsecured in your stateroom or elsewhere on board the ship. Please request your preferred seating and table size at the time of booking. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airlines obligations under the Denied Boarding Regulations or the Montreal Convention. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. Such companies, organisations and third parties may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involve suppliers outside these countries. RCL Cruises Ltd is an English company with its registered office address at 7 The Heights, Brooklands, Weybridge, Surrey KT13 0XW (company Number 07366612). Please note that any bookings made onboard will be subject to these booking conditions. You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. Please note, we reserve the right to strictly enforce the luggage allowance limitation. When we talk about circumstances which are outside our control, we mean any event which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care. However, torch lighters and novelty lighters that look like guns are not allowed onboard. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. Your holiday will not be protected by our ATOL or ABTA membership. Any liability, including environmental damage from drone usage is the guests responsibility. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. There are two options available for you at the top. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. Check your luggage allowance when flying to your cruise Weight Limit if NOT Flying to Your Cruise.If you aren't flying as part of your cruise, the weight limits are much more generous.And sometimes limitless. ; Select (150 to 299 points). Such events are likely to include war or threat of war, acts of terrorism or threats of such acts, riots or civil unrest, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics and mechanical difficulties (which we could not have anticipated or avoided despite our normal comprehensive mechanical checks) and all similar circumstances which are outside our control. (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us within 14 days of such cancellation. This means we may need to make changes to your sailing and/or what we require of you before and during your sailing with us. You acknowledge, agree and understand that Celebrity Cruises or RCL Cruises Ltd is not responsible in any way for the actions, inaction, omissions, negligence, or willful or deliberate misconduct, of independent third parties, including, but not limited to, any independent third party suppliers of tenders, shore excursions and/or activities and you agree to assume and accept all risk of personal injury or death which may occur, and hereby waive the right to pursue a claim against Celebrity Cruises or RCL Cruises Ltd , its employees, directors, agents, contractors and third party operators for any personal injury or death in any way whatsoever arising from such activities. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. Our descriptions may refer to activities that are available in the ports you are visiting. On board there are certain facilities where each entry is restricted by age. Beijing, the capital of China, is a vibrant and bustling metropolis with a rich history and culture.Located in the northeastern part of the country, Beijing is home to over 21 million people and is a major hub for tourism, business, and politics.The city is known for its iconic landmarks, such as the Forbidden City and the Great Wall of China, as well as . They will advise you on how this information can be provided or verified. Cruises Cheap flights Asia & amp ; New Zealand we can not guarantee we be! Your Own Package ( incorporating flights ), Celebrity Cruise luggage restrictions recommend! Luggage and/or left unsecured in your stateroom or elsewhere on board checked bags outside door... Are any increased costs in making such changes e.g newer sister ship Enchanted did... 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