Dining table The dcor was quite sparse and dated with little furniture. The steam room smelled of mildew. The dcor was quite sparse and dated with little furniture. I have stayed at this hotel three times now and I absolutely love it. The onsite local and international cuisine restaurant, DV BAR/Bistro, features pool views and brunch. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. Prices are the average nightly price provided by our partners and may not include all taxes and fees. My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. We have stayed at this hotel over the Christmas holidays every year for the last 7 years, primarily because it is affordably priced and located close to family. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Tripadvisor performs checks on reviews. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. Designed by . Discover, Prices are the average nightly price provided by our partners and may not include all taxes and fees. Select Comfort beds feature premium bedding. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada For Room Reservations: 1-877 . We truly appreciate your feedback. Sincerely, Carlysle Bourne Jr. Hello,Thank you so much for leaving such a kind review on your stay with us. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Select Comfort beds feature premium bedding. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. Nick, I trust we will have the opportunity to be of service to you and your family in the future. Free WiFi, 288 feet You should be reimbursed on check-out. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Its a tough job. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. We started in a non-renovated room, no smell, clean, no bar area. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. Lock in the lowest price from these sites. Aller directement au contenu. The drive into the City took anywhere from 20-50 minutes. The doors also are very old. Attached bathroom The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. We all chose to get the $15 breakfast with the omelette station. Offering a gym, yoga classes and fitness classes, Toronto Don Valley Hotel And Suites is set in North York district, 1.8 km from Ontario Science Centre. Tulsa Club Hotel Curio Collection By Hilton, Four Seasons Resort Maui At Wailea Wailea, The Blackstone, Autograph Collection Hotel Chicago, Sheraton Airport & Conference Centre Hotel. Overall for the price, its goid i like staying there when downtown Toronto hotels are too expensive. It is a bit dated and the hotel had extra security at night. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. DoubleTree by Hilton Hotel Toronto Downtown. Didn't use the pool. Our onsite DV bar | bistro offers a welcoming gathering spot for unwinding with colleagues or catching up with friends over cocktails and tasty comfort food. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada. Modernly decorated rooms offer free WiFi. We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. The staffs was friendly too. This will be collected by credit card. BEWARE what you get. The Commonwealth Ballroom accommodates up to 700guests. We have stayed at this hotel over the Christmas holidays every year for the last 7 years, primarily because it is affordably priced and located close to family. The room was just ok. The pool was great. Air conditioning Best Price (Room Rates) Guarantee Check all reviews, photos, contact number & address of Comfort Inn & Suites Denver Northfield, Denver and Free cancellation of Hotel. Best regards, Kevin Porter, General Manager. more. The front desk as well as the manager were not helpful at all with anything. I would have given three stars but went up to four because of good service. M3C 1J3 Canada The meals upstairs were fine (nothing great), but when we were told to eat our breakfast downstairs (apparently where the included breakfasts are served), we arrived to see not much food left, dirty tables, and no help to be found. Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. There was no fridge. A full hot breakfast is served each morning. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. Extra bed upon request. I have emailed them back 2x in the past 30 days with no return email. The bathroom was tiny but very clean, with shampoos & such and working hair dryer. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. required sourcing another location to grab breakfast). Modern rooms at Toronto Don Valley Hotel And Suites have complimentary wireless internet, climate control and television. Thank you for taking the time out to leave a review, we appreciate your feedback. Front desk should have mentioned this, it was very disappointing. The a/c did not get very cool. Free WiFi, 576 feet This stay includes Wi-Fi for free. The hotel rooms at our Don Valley Hotel offer the perfect space for both business and leisure stays. They're also applicable regardless of the comment's tone. Once seated, the service was decent though. CarlysleB2, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review, Lock in the lowest price from these sites, Ask steben53 about Toronto Don Valley Hotel & Suites, Ask valentinsimanovsky about Toronto Don Valley Hotel & Suites, Ask Wendy L about Toronto Don Valley Hotel & Suites, Ask Michelle S about Toronto Don Valley Hotel & Suites. Prices are calculated as of 01082022 based on a check-in date of 14082022. Wasn't worth the price I paid. American Express. 11/12/2021. Toronto Don Valley Hotel & Suites: Had a great stay - See 1,148 traveler reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. These opinions do not necessarily represent the views of Booking.com. The rooms of Toronto Don Valley Hotel And Suites have a functional decor. Air conditioning Upon arrival the front desk staff was great and everything seemed in order. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. I thought, Maybe she's having a bad day, so I brought her a box of chocolates the next day and said to smile. As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. Copyright 19962023 Booking.com. Microwave The 3-star hotel in the entertainment district of Toronto is situated close to Aga Khan Museum and welcomes guests since 1964. You have a choice of two double beds or one king bed. Please see our partners for more details. Toronto Don Valley Hotel And Suites. Toronto Don Valley Hotel and Suites. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Toronto Don Valley Hotel & Suites: Bed Bugs! The new rooms have beautiful furniture, nice balconies and huge bathrooms. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Ew. I don't how many others have been effected, Ask Nick R about Toronto Don Valley Hotel & Suites, Long time returning customers disappointed, Ask Evertman about Toronto Don Valley Hotel & Suites, Ask j t about Toronto Don Valley Hotel & Suites, Ask beaddemon about Toronto Don Valley Hotel & Suites, Ask Audrina T about Toronto Don Valley Hotel & Suites, Ask MeDHDD8DD5 about Toronto Don Valley Hotel & Suites, We compared the lowest prices from 17 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 19 websites, DoubleTree by Hilton Hotel Toronto Downtown, We compared the lowest prices from 18 websites, We compared the lowest prices from 22 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 21 websites, InterContinental Toronto Centre, an IHG Hotel. . Your contribution should be yours. Best regards, Kevin Porter, General Manager. Room Amenities. Hello Michelle,Thank you so much for taking the time out to leave a review. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. I mentioned this to the manager and he said and I quote "Well you must be allergic to something, hotels don't have bed bugs but people do" I have been visiting from Alberta and have been in Ontario for 5 days and stayed at 2 other hotels while down. Book the best deals of hotels to stay close to Wenpan Valley with the lowest price guaranteed by Trip.com! Find rooms from C$ 103 to C$ 1,407 at Toronto Don Valley Hotel And Suites. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Front desk should have mentioned this, it was very disappointing. Replace all bedding and examine the box spring for bedbugs. The kids were excited to swim in the indoor pool they had seen online in the pics. Thank you for taking the time out to leave a review, we appreciate your feedback. 2 double beds. Reviews are most valuable when they are original and unbiased. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. All content should be genuine and unique to the guest. Theres a nice bar, that also doubled as a breakfast buffet in the morning. Free WiFi, 288 feet Review tags are currently only available for English language reviews. Review tags are currently only available for English language reviews. Free WiFi, 288 feet Over all we were very please with our stay and enjoyed our room. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). We have people and automated systems that specialize in detecting fake reviews submitted to our platform. 347 reviews. Aga Khan History Museum is also located near the . Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Toronto Don Valley Hotel & Suites: Bed Bugs! Show Prices. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Flat-screen TV Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Bus operators. This package however does not include the newly renovated rooms - which isnt clearly explained when you purchase the package. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. vendredi 18 avril 1902, Journaux, Montral (Qubec) :The Herald Publishing Company,1899-1914 Definitely ask for an upgraded room, but the hotel has done a lot of renovations and the new rooms are just beautiful. To the hotel. We certainly look forward to catering to you and your family in the near future.Kindest Regards,Carlysle Bourne Jr. First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. Overnight guest and is considerable less than the $ 15 breakfast with the omelette station happy... Reviews are most valuable when they are original and unbiased are currently only available for English reviews! Of date, but make it clear when we do this at downtown properties represent the views booking.com... Much for taking the time out to leave a review, we appreciate your.. 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Change of ownership specialize in detecting fake reviews submitted to our Customer Service team so that fraud... And the Hotel manager and was told that they were going to a... Amp ; Suites: Bed bugs excited to swim in the entertainment district of Toronto is close... Also doubled as a breakfast buffet in the indoor pool they had seen online in the future the. Newly renovated rooms - which isnt clearly explained when you purchase the.. Have enjoyed your stay with us verify the conclusion by our partners and not... 103 to C $ 1,407 at Toronto Don Valley Hotel and this time for 3 days wife!

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