We went to Tulum and we liked itlong dayalmost did not do Chichen Itza because of what a long day Tulum was with miserable traveling experience.Not with Best Day!!! Transportation from Cancun Airport to Hotel Zone 20 Reviews. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. We had no choice but to pay $1,350.00 Pesos (approximately $80 USD) plus tip to catch a taxi back to the airport. Of course, nothing was as he promised. Thank you very much for having taken the time to share your valuable review. We had fun, learned a lot, bought some great things, ate some good food, and met some great people! BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. Customer Service Department We booked the tour to Cozumel at the best day counter in our hotel. We we're praying to make it in one piece. You should contact your travel agent for pickup time. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. We requested pictures of the catamaran as to ensure it was large enough and safe for 62. Our airport pick-up went smoothly as did our initial meeting with the representative at the hotel. Job specializations: Transportation. Listed on 2023-01-13. 15 tht of july , of course no reaction of this corrupt organisation ! By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours They took us to the ruins and they had a GREAT tour guide that was so knowledgeable about the history. Thanks! Contact page of BD doesnt work, more than 10 emails sent. more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. My daughter, sister and I took a vacation to Tulum, Mexico on 12/15 - 12/18/22. Contact page of BD doesnt work, more than 10 emails sent. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. Shame on you Bd, what a bad organisation !!!! 15 tht of july , of course no reaction of this corrupt organisation ! We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. We had called a few days ahead to change our pick up time from the hotel. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Both drivers were professional, kind and knowledgeable surrounding any questions we had during the pleasant drives. This vacation was a nightmare. This is the version of our website addressed to speakers of English in the United States. No alcoholic beverages. Better to use a taxi and not use them or pay for their service. Thank you very much for contacting us. I paid $10/pp, which is the cheapest price I saw. WestJet needs to find a different company to use. Sun Shuttle service is available to people of all ages and needs in the communities of Marana, Oro Valley/Catalina, Green Valley/Sahuarita, Tucson Estates, the San Xavier District, Rita Ranch and Ajo. This is the way to travel, no stress, cool, and dependable. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. It was our last night of vacation and we woke up at 2:30 am to wait around. We booked airport transportation from Cancun International to our hotel through this company. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. After you collect your luggage at the airport look for the people wearing red BD tee shirts. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. Por favor envenos el nombre de su hotel para poder programar el servicio. They would not refund our money even though it was their mistake, we paid over $500 Canadian for this tour. how to we confirm our pickup. We spent almost 5hr in and around the market, before going snorkeling for 20min. Hilde Bec. They treat you like you are nobody. No reaction of BD. Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. We sent them an email and still have not gotten a response. Not sure? More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. Sun Tran, Sun Link, Sun Van, Sun On Demand, Sun Express and Sun Shuttle rides continue to remain fare free at the direction of the Mayor and Council. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. This is the hardest company to contact. Our return was just as enjoyable with a great driver who was out front of our resort on time and spoke English also. Interior was broken, transmission was broken. They are clearly in collusion with resort staff and the taxi drivers. When we walked further out we found their location. No reaction of BD. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Although overall we had a very nice time at the Grand Palladium White Sand Resort & Spa our trip ended badly. We were told we had to be in the lobby at 3:10 AM, yes that early. You should contact your travel agent for pickup time. It is just such an amazing place that you have to go to appreciate it's descriptions. Sun Shuttle Dial-a-Ride service in Oro Valley for ADA eligible passengers only, service is provided on the holidays listed above from 9a.m.-6p.m. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Post transportation jobs for free; apply online for Airport/Aircraft/Aviation / Aircraft Refueler job Arizona, USA. We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. Therefore, we waited over an hour, in the middle of the night with no apology! The whole trip was wonderful except for our airport transfer both ways! Shuttle Bus+Ferry from US $47; Cancun to Puerto Aventuras. Our last 2 experiences were not good. To this day, I have not received any communication from "BAD Experience". After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. See Promotional Terms. Respectfully: BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. It will be our pleasure to serve you. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Was an all day event, 830am -6pm. The BD greeter estimated a 15 minute wait, then 25, but still nothing after 45 minutes sitting on the curb (no other place to sit down), tired and hungry. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. We called the company at 10:35 to see where the driver was. We ended up having to take a taxi to the airport so we wouldnt miss our flight. Trying to reach best day there has been no answer and i need to be refunded my money! Attendant was unconcerned we pre-paid transportation, blatantly refused service and told our group of 9, his back up was already 3 hours. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travellers from C$852.26 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Although the email says late "D" 7 section, there is no such thing at the airport. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. Tucson Premium Outlets, Saguaro Bloom Community Center, Safeway @ Silverbell/Twin Peaks, Sunflower Community, Walgreens @ Twin Peaks/Coachline, Picture Rocks Dollar General, Tucson, Golder Ranch Commercial Center, Ventana Medical Systems, Oro Valley Hospital, Steam Pump Village, Rooney Ranch Shopping Center, Hilton El Conquistador, Canyon del Oro High School, Oracle Crossing, Catalina, Oro Valley, Tucson, Pima County JTED, Tucson Premium Outlets, Tohono Tadai Transit Center, Marana, Tucson, Tohono Transit Center, Marana Municipal Complex, Marana Health Center, Tucson Premium Outlets, Rillito Rec Center, Walmart at AZ Pavillions, Arizona Pavilions, Lowe's Regency Plaza, Marana, Tucson, Walmart in Green Valley, Sahuarita Town Hall, Desert Diamond Casino, Fry's in Sahuarita, Roy Laos Transit Center, Ronstadt Transit Center, Green Valley, Sahuarita, Tucson, Laos Transit Center, Ronstadt Transit Center, Roy Laos Transit Center, Spectrum Mall, Tucson Estates, Tucson, Laos Transit Center, Roy Laos Transit Center, San Xavier Mission, San Xavier Indian Health Center, Tucson, Laos Transit Center, Kolb at Golf Links Park & Ride, Pima Community College East Campus, UA Science & Tech Park, Rita Ranch, Global Solar, Target Distribution Center, Civano, Clements Center, Sierra Morado, Arizona Canning, Ward 4 Office, Santa Rita High School, Desert Sky Middle School, Rita Ranch, PCC East Campus, Golf Links & Kolb, Tucson, Ajo, Why, San Simon, Quijotoa, Sells, Robles Junction, Roy Laos Transit Center, Greyhound Bus Station, Ajo, Sells, Tucson, Laos Transit Center, Rancho Sahuarita, Fry's at Rancho Sahuarita, Sonora Clubhouse by Del Webb, North Santa Cruz Park, Sahuarita Town Hall, Los Arboles Mobile Home Community, Anamax Park & Recreation Center, La Caada at Camino Antigua, Walmart, Safeway on Duval Mine Rd., Green Valley Library, Best Western Inn, Community Performing Arts Center, GVR Canoa Ranch Social Center, Safeway on Continental Rd., Posada Life Community Services, Continental Medical Clinic, Madera Highlands (Highland Park), Quail Creek Clubhouse, Santa Cruz Regional Hospital, Amado Market at Nogales Hwy, Green Valley, Sahuarita, Tucson, Sun City Vistoso Community Center, Oro Valley Town Hall, Ironwood Ridge High School, Honeywell, Mercado Shopping Center, Hilton El Conquistador, Casas Adobes Middle School, Canyon del Oro High School, Pusch Ridge Christian Academy, Immaculate Heart Schools, Cross Middle School, Westward Look Resort, Pima Community College NW Campus, Foothills Mall, Oro Valley, Tucson, Marana Municipal Complex, Marana Health Center, Marana, Tucson, Green Valley, Marana, Oro Valley, Sahuarita, Green Valley/ Sahuarita Sun Shuttle Dial-a-Ride, Marana/Avra Valley Sun Shuttle Dial-a-Ride. Many other transport drivers just told their passengers to get out and walk if they wanted to make their flights. No car seat as requested either. We offer to our valuable guests the best services to make their vacation an unforgettable experience. It showed on the email that our pick up time was changed. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! About one block from your desired stop, pull the cord or press the bell tape next to the window. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher, Airport shuttle didnt show up; cost us $200. See Viator voucher terms under "Viator Vouchers". Customer Service (520) 792-9222 to plan your trip. Ground transportation to your hotel is provided with late-model vehicles equipped with air conditioning and free wireless Internet. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. We saw people arrive after us get picked up. It is important to clarify that the main attractive of this activity is the sailing between Cancun and Isla Mujeres Island on a Catamaran; although the snorkeling it is indeed an activity included in the tour, it is not it main goal and it will depend on the weather conditions. BD Experience: HORRIBLE - See 8,893 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride. They are well organized, professional and friendly. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Westjet had arranged the pick up time, and we thought 4 hours and 10 minutes would be ample for a 25 minute commute. What time will pick up be. Hilde Bec. BD Experience: Transportation - See 8,828 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Taking safety measures. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. They were prompt, courteous, and efficient. Except for service animals, keep pets enclosed in small cages or cardboard boxes. The driver was very quick to respond, finding us another resort to quickly utilize their facilities before continuing on to the airport. However, later in the week when we sought out a representative to discuss our return transportation and look into some tours, things soured really fast.Upon initial contact with Vanesa (at least that is what she said her name was) at the Catalonia Riviera Maya, we were met with a very rude and condescending attitude. We commented that "it looks like a yacht" and were excited for our trip. Stay back from the curb and wait until the bus comes to a complete stop. My confirmation came from Costco who made my reservations. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Transportation to your hotel is provided with late-model vehicles equipped with air and! 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