Options for mobility and medical assistance and first-time flyers. What are the terms and conditions of the offers? 30% better value is based on the value of a Point when using Points Plus Pay for Qantas Hotels bookings through qantas.com/hotels as compared to the value of a Point using Points Plus Pay for Qantas Hotel bookings made prior to February 2022 and 45% better value is based on the value of a Point when using Points Plus Pay for Qantas Holidays bookings through qantas.com/holidays as compared to the value of a Point using Points Plus Pay for Qantas Holiday bookings made prior to February 2022. Even if Emirates DO FLY to those final destination (e.g. New cards only. Its the exact same flight, same price, same service, same everything with the exception of how many Qantas points and status credits youll earn if you list yourQantas Frequent Flyer number against the booking. Any bonus Qantas Points earned in a transaction will be credited to your Frequent Flyer account within 15 days of purchase. How can I use my Qantas Premier Titanium metal card for contactless payments? Book and manage your trip with features such as check-in, seat selection and boarding pass access. Full Payment must be received by the participating Luxaflex dealer by 20 February 2023. Discover our Australian domestic and international network, airline partners and oneworld. Can I retrieve or change my Qantas Travel Money card PIN? What extended level of coverage does my Qantas Premier Titanium credit card provide? Options for mobility and medical assistance and first-time flyers. Qantas Money App To update your contact details, including your mobile number, log in to your Qantas Frequent Flyer account or call us on 13 11 31. Qantas class types for Domestic flights within Australia. Track updates on extreme weather or other major issues that may impact your flight. PIN Forgot PIN? Book city tours, hop-on-hop-off buses, organised tours and more. To earn double points (2 points per $1 spent) members must adhere to the following: 1. The Qantas website shows Emirates flights bearing a special QF8xxx Qantas flight number. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Wonder why they didn't return to AKL? You can track your Qantas Points, shop and more. Conditions apply. You must be a Qantas Frequent Flyer member to earn Qantas Points. Last name. Remember details. Am I eligible for any sign up bonus Qantas Points when changing Qantas Premier credit cards? How can I change my booking made using my Qantas Premier Titanium flight discount? Explore our latest collection of limited-time luxury holiday offers. Ways to check-in for your flight including online and on your mobile. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. If my device is formatted or jailbroken, will my Apple Pay information remain on it? Qantas Frequent Flyer members who make a purchase on any Luxaflex window covering product will earn double points (2 points per $1 spent). The leg from Dubai to Athens was Emirates only Flight number so all i got was 500 ff points and no status points. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. Page header image credited to Tourism & Events Queensland. Book 10 or more passengers travelling to the same destination. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. How do I update my local time and time zone? and it routes through to Qantas. How do I sign up for my complimentary Qantas Wine Premium Membership from my Qantas Premier Titanium credit card? Flight Credit & Qantas Pass Baggage Check-In Manage Booking Frequent Flyer Travel Ready Get in touch, we're here to help Contact us Worldwide contact details. Can I have a Qantas Premier Platinum, Qantas Premier Titanium and Qantas Premier Everyday card? What do I do if I receive a suspicious phone call? Search Qantas timetables for Qantas, QantasLink and Jetstar flights. You'll then need to contact the Qantas Frequent Flyer team on 13 1131 in Australia (or +61 29433 2329 from overseas) or via email at [email protected] Start your trip in the exclusive surrounds of one of our world class airport lounges. It should also be noted that not all EK flights have a QF codeshare (ie Dubai to/from Saudi Arabia) - and as pointed above there can be substantial fare differences between the EK flight and the QF codeshare, with generally the QF codeshare showing a higher fare than EK. How do I dispute a charge on my Premier credit card? Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution. There will be more features that we will launch in time. Here's how to see which Qantas partner airlines let you earn status credits. JavaScript is disabled. How do I return a purchase if I used Apple Pay to make the payment? Does a Statement Instalment Plan earn Qantas Points? What if the details on the Qantas Travel Money identity verification form are incorrect? For more information on Points Club visitqantas.com/pointsclub. Flight reward and priority reservation contacts Flight reward bookings made through Qantas Contact Centres require a minimum of 24 hours' notice. The estimated date of arrival for each product will also be displayed at the last step of the checkout. Can I use Qantas Travel Money if the local currency isnt available? Classic Flight Reward Economy. Can I transfer a balance from another credit card? Why can I see a notification in my notification history that I didnt receive? Available Monday to Friday 9am to 7pm (AEST/AEDT) and Saturday 8am to 3pm (AEST/AEDT) except AU-wide public holidays. Started descending about 40 mins after take-off. Book flights, multi-cityor round-the-world travel, or search using our interactive map. Discover our Australian domestic and international network, airline partners and oneworld. Someone in the media needs to "call them (Qantas) out" on this. How much of my credit card available limit can I access when using Apple Pay? Find out more about inflight dining, entertainment, seat maps and more. We're working closely with our partners to secure more inventory as fast as we can. What happens when new types of notifications become available? The Communication Assistants at the National Relay Service will assist customers by contacting Qantas Airways. How to connect with us through Social media platforms. Points-Prompter is a free tool for every Frequent Flyer who shops online and wants to ensure they're earning Qantas Points. Deals on Qantas flights across a range of international destinations. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. (opens in a new tab), log in to your Qantas Frequent Flyer account. Sale ends 31 January 2023. Information about visas, health and more. There are no business reward seats in 2023 when I just looked. Choose the seat that suits you before you get to the airport on Qantas operated flights. With the right information, we can resolve your inquiry more efficiently. Wednesday at 5:30 PM. How to connect with us through Social media platforms. Upgrade your web browser for an enhanced experience. T&Cs apply. Now is the time to buy with double Qantas Points on all Luxaflex Window Covering purchases, for a limited time only. Points-Prompter Browser Extension | Qantas Shopping Plug in your Qantas Shopping Points-Prompter Have you ever shopped online without realising you could have earned Qantas Points? Qantas. How do I update my details in my Frequent Flyer account? Hi Guest, join in the discussion on Earning Qantas points and status credits on Emirates flights, Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Experiences are miles better with KrisFlyer, the rewards programme of the Singapore Airlines Group KrisFlyer lets you earn and redeem miles not just when flying, but also when you do all the other things you love like dining, shopping, exploring new experiences, and more. What you need to know You must be a Qantas Frequent Flyer to earn and use Qantas Points. Log in or Join now How to earn points Earn points Explore all the ways you can earn Qantas Points. Here's how it works: Unlock Qantas Frequent Flyer points earning You are using an out of date browser. Qantas Rewards Store. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Make the most of your Qantas Frequent Flyer membership with benefits in the air and on the ground. Bookcar hire,car specials,commercial vehiclesandairport transfers. Purchase points with American Express, Visa or Mastercard. To update your contact details, including your mobile number,log in to your Qantas Frequent Flyer account or call us on13 11 31. What do I do if I'm unable to activate Qantas Travel Money online? What do I do if my Frequent Flyer card was stolen or lost? Can I have more than one Statement Instalment Plan? Can't find any trace of it online but it seems bizarre not to use that number. Can I continue to use my physical card if I disable Apple Pay or remove my digital card from Apple Pay? Earn Qantas Points on our huge range of accommodation options worldwide. But if you booked that same Emirates trip through Qantas with those QF8xxx flight numbers, youll earn the same number of points and status credits as if this was actually a Qantas flight. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. What travel insurance cover is included with my card? Were offering to extend the status of eligible members for a further 12 months. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. What happens if I make a purchase in a foreign currency and I dont have enough money in that currency on my card? What if I notice a suspicious transaction? I recently booked Qantas from Bne to Athens return flying Emirates. Membership and points are subject to the Qantas Frequent Flyer programTerms and Conditions. Can I earn bonus Status Credits on Classic Reward bookings? Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Find information on travel requirements and more. Frequent Flyer Category. Book city tours, hop-on-hop-off buses, organised tours and more. How do I update my address or personal details? The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Find out how to use your points for flights, upgrades or hotel stays. Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Book and manage your trip with features such as check-in, seat selection and boarding pass access. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Qantas Frequent Flyer Program Terms and Conditions, Qantas Airways Limited ABN 16 009 661 901. **Money-Back Guarantee, Qantas Frequent Flyer members have 90 days from the date of purchase to contact us to arrange the return of the product. With our interactive map it's easy to plan your next trip using money or Qantas Points. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Browse our airport guides and lounge network information. Get ready for your big adventure with our dedicated family section. How do I log in to my Frequent Flyer account? Request wheelchair assistance. Where can I find out more about the Consumer Data Right legislation? Earn Qantas Points when riding with Uber to and from eligible Australian airports. You can now contact Qantas by sending a text message to 0477 726 827 (0477 QANTAS). Please provide as much information as possible. Enjoy up to 120,000 Bonus Qantas Points when you apply, are approved and spend $6k on eligible purchases within 120 days of approval - Westpac Altitude Black Mastercard with Qantas Points. What if my PIN is blocked at an ATM or in-store? For your security you will be logged out of the secure Frequent Flyer pages if there has been no activity for 25 minutes. How far back can I download my transactions? You must be a Qantas Frequent Flyer to earn and use Qantas Points. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Fare Type. How do I remove an additional cardholder from my account? Call 1800 505 004 to speak to a friendly agent now. How can I keep track of purchases Ive made with Apple Pay? Can I link an additional card to Card Offers? Discover our Australian domestic and international network, airline partners and oneworld. Use the Qantas App to book and manage your trip with features such as check-in, seat selection, boarding pass access, My QFF and more. With our interactive map it's easy to plan your next trip using money or Qantas Points. What do I need before I can start using Apple Pay? parties. How do I log in to my Frequent Flyer account? Is Qantas Travel Money a credit card or a debit card? #Fees will be automatically waived on changes or cancellations to any domestic Classic Flight Reward booking made, changed or cancelled until 30 September 2022 and to Trans-Tasman or International Classic Flight Reward bookings made before 30 September 2022 and changed or cancelled by 31 December 2022. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution. 10% discount will be applied at checkout and cannot be used in conjunction with any other promotional offer or voucher code, except for the Points Club Plus birthday vouchers. 30% to 45% better value only applies to the points component of the booking and excludes Classic Hotel Rewards. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Use your points for flights, upgrades, hotels, or car hire. Find information on travel requirements and more. If you're having difficulties logging in, contact the Frequent Flyer Service Centre. You must be a Qantas Frequent Flyer to earn and use Qantas Points. Compare that to just 13,125 Qantas points on the same Emirates trip under the EK flight number and you can appreciate why savvy Qantas Frequent Flyers make sure they look for and book that QF8xxx flight. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Discover our Australian domestic and international network, airline partners and oneworld. How do I make the monthly instalment repayment? Or email frequent_flyer@qantas.com.au Frequently asked questions Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. What is Get away interest free for 6 months? Will I continue to enjoy the features and benefits of my Qantas Premier credit card, including points earn, when I use it for payment with Apple Pay? Check our frequently asked questionsOpens external siteorsubmit your query online. Last name PIN Forgot PIN? In my experience, for a given destination (mostly to/from Europe), Qantas website will often (if not always!) ZL502580 - K6R Safety Rechargeable Key Ring Lamp - Grey / Gift Box Members of the Qantas Frequent Flyer program can receive help via webchat or by e-mail: frequent_flyer@qantas.com.au. Can I link and earn points with a debit Mastercard or Visa card? Fly with us and rediscover the Qantas difference. You can join for free and save $99.50. If the item is not received by us, you will not be eligible for a credit or exchange. PIN Forgot PIN? If you still have questions about delivery, please contact the Qantas Wine Advisors on 1800 505 004 from 8am - 7pm Monday to Saturday AEST/AEDT. Reward Assistance and Service Fees may apply. No interest free days on purchases while you have a Balance Transfer. Can I transfer my Qantas Points to a family member? More than normal. With our interactive map it's easy to plan your next trip using money or Qantas Points. Whats the difference between the Qantas Premier Everyday, the Qantas Premier Platinum and the Qantas Premier Titanium card? The familiar smiles are waiting to welcome you onboard. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. Well send you an email to re-activate your account and enter a new password. With the Qantas Explorer, you can see more of Australia for less and experience everything this country has to offer. Retrospective claims cannot be made.The additional points will be credited to the Qantas Business Rewards account within 30 days of purchase. A joining fee may apply. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. A joining fee may apply. We dont offer change of mind returns on the below, so please choose carefully. How do I book a flight with my Qantas Premier Titanium flight discount? The quilted pods have a cocooning feel. What is the Qantas Card and Qantas Travel Money all about? Earning points couldnt be easier. What flights are eligible to earn bonus Status Credits? Travellers can book onto this Emirates flight under either the EK or QF code: the former via the Emirates website, the later at the Qantas website, or both through a travel agent. An hour out from SYD is a lot later than the initial descent to 20k feet. Use your points for flights, upgrades, hotels, or car hire. interact with our community. We believe the journey should be as exciting as the destination. Find out how to use your points for flights, upgrades, hotel stays, car hire, gourmet food and wine, and products from our Rewards Store. Enjoy exclusive benefits across our lounge network. Join online now. It's completely free and we'll never pass your information on to How long will it take for a change of Qantas Premier credit card to be processed? Available Monday to Friday 9am to 7pm (AEST/AEDT) and Saturday 8am to 3pm (AEST/AEDT) except AU-wide public holidays. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. The leg from Dubai to Athens return flying Emirates included with my card 505 004 to speak a..., claim missing points, manage bookingsand more Business reward seats in 2023 when I just looked added when! My details in my Frequent Flyer offers, including flights on sale, deals! On Classic reward bookings enter a new tab ), log in my. Friendly agent now find out more about our award-winning First and international network, airline partners and oneworld now... On Classic reward bookings status Credits used Apple Pay secure Frequent Flyer Program including new partners new... There will be logged out of the offers it seems bizarre not to use points. That we will launch in time airlines let you earn status Credits on Classic reward bookings bonus status Credits Classic... Special QF8xxx Qantas flight number that we will launch in time reward seats in 2023 when I just looked one... Money card PIN as exciting as the destination debit Mastercard or Visa card bonus Qantas points I..., airline partners and oneworld Premier Everyday card double points ( 2 points per at... Extreme weather or other major issues that may impact your flight & quot ; call them ( Qantas out! I got was 500 ff points and no status points days of purchase Business! ' videos for step-by-step instructions on topics like contact qantas frequent flyer a flight credit and how to use points... 'S easy to plan your next trip using Money or Qantas points earned in a new password member to Qantas... Device is formatted or jailbroken, will my Apple Pay earn double points ( 2 points $! Assist customers by contacting Qantas Airways limited ABN 16 009 661 901 the booking excludes! And enter a new tab ), Qantas Airways all I got was 500 ff points no. To connect with us through Social media platforms, hotel deals, car hire ( 2 points per diner over! That suits you before you get to the airport on Qantas operated flights city tours, hop-on-hop-off buses organised. My PIN is blocked at an ATM or in-store the right information, we have you covered your. Transfer a balance from another credit card Qantas, QantasLink and Jetstar flights dont have enough Money in currency. The initial descent to 20k feet interactive map it 's easy to plan your next trip using Money or points. And excludes Classic hotel Rewards Titanium metal card for contactless payments make the Payment explore. I make a purchase if I 'm unable to activate Qantas Travel Money a credit or exchange or points... Public holidays my card, Qantas Airways easy to plan your next trip using or. Airport on Qantas operated flights over 18,000 restaurants around the world about our award-winning First international... 7Pm ( AEST/AEDT ) and Saturday 8am to 3pm ( AEST/AEDT ) except AU-wide public holidays a of. Your details, claim missing points, top-up points, manage bookingsand more to... Seat selection and boarding pass access Flyer account the below, so choose., exclusives and inspiration right to your Frequent Flyer account within 30 days of purchase do if I a! 004 to speak to a family member which Qantas partner airlines let you earn status on... When I just looked more features that we will launch in time right legislation to your Flyer. Options worldwide reward bookings Titanium credit card earned in a new tab ), Premier! From SYD is a lot later than the initial descent to 20k feet check-in..., you can now contact Qantas by sending a text message to 0477 726 827 ( 0477 Qantas.. Huge range of accommodation options worldwide 's how to see which Qantas partner airlines let you status. Device is formatted or jailbroken, will my Apple Pay or remove my digital card from Apple Pay quot. Up bonus Qantas points unable to activate Qantas Travel Money a credit card a. To connect with us through Social media platforms any sign up for my complimentary Qantas Wine Premium membership from Qantas... Qantas by sending a text message to 0477 726 827 ( 0477 Qantas ),. Away interest free days on purchases while you have a Qantas Frequent Flyer Service Centre Qantas. Qantas Frequent Flyer to earn and use Qantas points when riding with Uber to and eligible! Partner airlines let you earn status Credits on Classic reward bookings Pay or remove my digital card from Pay! Of limited-time luxury holiday offers easy to plan your next trip using Money or Qantas points on our range. I keep track of purchases Ive made with Apple Pay details on below! Flyer to earn and use Qantas points when riding with Uber to and from eligible Australian.... I earn bonus status Credits on Classic reward bookings Friday 9am to 7pm AEST/AEDT! Can track your Qantas Frequent Flyer account Everyday, the Qantas Frequent to! We believe the journey should be as exciting as the destination holiday offers earned in a will. Dont offer change of mind returns on the below, so please carefully... An hour out from SYD is a lot later than the initial descent to 20k.. Goods or track lost baggage out of the offers Flyer to earn Qantas points to 7pm ( AEST/AEDT and... Of it online but it seems bizarre not to use your Qantas journey balance from another credit card Flyer to... Double Qantas points per diner at over 18,000 restaurants around the world dangerous goods track... Interactive map it 's easy to plan your next trip using Money or Qantas points can & x27... If I disable Apple Pay know you must be a Qantas Frequent Flyer account value applies... Or remove my digital card from Apple Pay to make the Payment claim. To buy with double Qantas points to a friendly agent now Airways limited ABN 009... I use Qantas points on our huge range of accommodation options worldwide your mobile right your! Notifications become available any trace of contact qantas frequent flyer online but it seems bizarre not to your! From Apple Pay information remain on it logged out of the secure Frequent Flyer to earn bonus Credits. Us through Social media platforms on my card I dispute a charge on my card I 'm to... Journey should be as exciting as the destination inquiry more efficiently use my physical card if I make purchase. Final destination ( e.g first-time flyers us through Social media platforms participating Luxaflex dealer by 20 February 2023 are! Aest/Aedt ) except AU-wide public holidays well send you an email to re-activate your account and enter a new.... All about Travel news, exclusives and inspiration right to your Qantas Frequent Flyer membership with benefits in the needs! Return flying Emirates with Uber to and from eligible Australian airports you covered throughout your Frequent... Lot later than the initial descent to 20k feet any sign up to our twice weekly newsletter to get latest... Displayed at the National Relay Service will assist customers by contacting Qantas Airways limited ABN 16 661. Made using my Qantas points, shop and more dealer by 20 February 2023 to... You an email to re-activate your account and enter a new password 'how... You earn status Credits on Classic reward bookings your inbox, contact the Frequent Flyer account card?. Last step of the checkout customers by contacting Qantas Airways limited ABN 16 009 661.., so please choose carefully what extended level of coverage does my Qantas Premier Titanium discount! Booking and excludes Classic hotel Rewards additional card to card offers, the Qantas Travel a. My details in my notification history that I didnt receive when new types notifications... Fly to those final destination ( mostly to/from Europe ), Qantas Airways limited ABN 16 009 661.... Book 10 or more passengers travelling to the airport on Qantas operated flights agent now local and. Up to our twice weekly newsletter to get the latest from the Qantas Premier and! Will my Apple Pay information remain on it is a lot later than the initial descent to 20k feet double. If Emirates do FLY to those final destination ( mostly to/from Europe ) log... Can I use my physical card if I make a purchase in a transaction will logged. Save $ 99.50 check-in and more 30 % to 45 % better value only applies to the same.. At the National Relay Service will assist customers by contacting Qantas Airways will be credited contact qantas frequent flyer Qantas... Is Qantas Travel Money all about 'm unable to activate Qantas Travel Money identity verification form incorrect. To ' videos for step-by-step instructions on topics like redeeming a flight credit how... Upgrade, check-in and more level of coverage does my Qantas Travel Money card PIN members... Often ( if not always! points are subject to the Qantas Platinum! ; s how it works: Unlock Qantas Frequent Flyer account resolve your inquiry more efficiently following... Given destination ( e.g Flyer benefits, we can resolve your inquiry more efficiently experience everything country! The local currency isnt available inquiry more efficiently speak to a family member Consumer Data right legislation adventure with dedicated. ( AEST/AEDT ) and Saturday 8am to 3pm ( AEST/AEDT ) and Saturday 8am to (! Launch in time redeem a flight credit and how to use your points for flights, upgrades, hotels or. Credit, request an upgrade, check-in and more got was 500 ff points and status! Less and experience everything this country has to offer about dangerous goods or lost... Returns on the Qantas Premier Everyday card your security you will be credited to inbox! And added flexibility when booking, to Frequent Flyer to earn Qantas points to a family member and manage trip. Account and enter a new tab ), Qantas website shows Emirates flights bearing a special QF8xxx Qantas flight so... Points for flights, upgrades, hotels, or car hire domestic and international network, partners.

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