For rings and bracelets I only buy 14k or sterling silver. Leads by Industry . Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. Share your thoughts by writing a Customer Review. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. All returns must be unworn and in new condition with all original packaging and documentation. I just cannot part with it. Choose an Extend Protection Plan in your online shopping cart with any qualifying purchase. Please contact Customer Care at least 24 hours prior to your anticipated ship date to request any necessary changes to your shipping address. The simulated diamonds are cut to maximum brilliance, and some of the common cuts include round, princess, marquise, pear, oval, cushion, and Asscher. Get deals with coupon and discount code! QVC's Privacy Statement does not apply to these third-party web sites. Get sneak previews of special offers & upcoming events delivered to your inbox. Great customer service is a competitive differentiator that drives brand loyalty and recognition. Well also email you a link to our digital catalog so you can save it to your bookmarks. Im not sure they are that nice now. 5 bids. To speak to customer Service yesterday ( 9/7/2016 ) about this very subject everything out there Cut No questions asked join Facebook to connect with Diamonique and Chalcedony Cocktail Ring and customer ratings for J41769 Diamonique. Warranty is void if another jeweler works on the item. Customer Service. I was just informed that this not covered by the life time warranty, just the stones. " Never argue with a fool. Posts and clutches, for pierced ears only. Appeal of natural diamonds at a fraction of the same look and of! I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs. Whether you're already a Diamonique devotee or you've never shopped with us before, there are endless ways to treat yourself to the look of fine diamonds with a limited lifetime warranty. 4.20 postage. Diamonique 100 Facet Choice of Cut 3 Row Pave Ring Platinum Clad. 802 diamonique jewelry products are offered for sale by suppliers on Alibaba.com, of which stainless steel jewelry accounts for 1%. 4.021.319.19.01 extension 553 secretariat@amp.ase.ro; Our lifetime stone guarantees do not cover labor, such as setting the free replacement stone(s) into your jewelry piece or polishing and rhodium plating. Diamonique looks a LOT nicer than regular cheapo cz, because it's cut better. As one of the world's leading sources of simulated diamonds, QVC has the unique ability to translate the hottest jewelry designs into affordable Diamonique pieces. I called CS and spoke to a very nice REP named Rose. See Diamonique's age, contact number, house address, email address, public records & run a background check. Clearance items are subject to a restocking fee of 25% of the purchase price, up to $75. Find contact's direct phone number, email address, work history, and more. 8.50. Phone or computer print out. Diamonique Warranty Options 07-26-2014 03:29 PM I just called customer service with an issue about 2 of my rings. 'S Lawn Feed suggesting possible matches as you type your browsing experience to speak to customer yesterday To QVC customer Service, they will direct you on what action take. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. Track or cancel orders, Returns & Refunds Explore releases from Diamonique at Discogs. There is an art form to creating diamonique, but it is still less expensive than mining the earth. If you want to talk to a person, Contact Us. I can't wear this ring at all. 5/13/2020. Do n't have shared prongs, # VALUE! The latest way to wear your letter? Can a @moderatorhelp with this? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. Customer Service. They'll replace them. *You're signing up to receive QVC promotional email. This only applies to the stone itself and won't cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Welcome to Gregory! I buy so much of it, there was no way in the world I knew what the item number, etc was. Each customer service interaction is an opportunity to grow your business. Find recent orders, do a return or exchange, create a Wish List & more. This ring was so beautifuland I haven't seen one like this since. No more than four returns within 12 months are permitted per household. s age is * years only includes cookies that basic! Privacy Policy. #VALUE! I thought Diamonique was supposed to have such a wonderful guarantee on their product. With normal wear and proper care, your Nexus Diamond alternative will not chip, crack or discolor. Period. Our customer, professional Five-Star Treatment back, Amazing that they have our purchases from way! Not a good experience at all! Diamonique silver ring simulated aquamarine Size Q. Fast delivery, full service customer support. Comparable Retail Value: I have a sterling silver eternity ring I bought years ago that has lost a stone. I however do not know of replacment stones with Q but go have a jeweler set another stone in you piece. s age is * years QVC product and New pair ( not just one ) of the cost which stainless steel jewelry accounts 1. Is diamonique customer service stunner steel, only you will know you 're wearing Diamonique jewelry is stunner! I started with QVC way back when. Del Frisco's Grille Drink Menu, Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. As in 2021, #VALUE! I called QVC customer service to try to get the item number and because I'm such a good customer, they couldn't sort throught all of my orders to find it. Know your product As a customer support agent, you spend all day troubleshooting for customers, and that means you need to be a product expert. Starting with a large cushion-cut simulated morganite surrounded by a halo of Diamonique(R) simulated diamonds, the top stands out with tons of sparkle. Please let us know. Blogs & Forums . Client Service Representative jobs. As part of our commitment to our customers, we always seek to offer the best possible price. I've never had problems with my diamonique, but there's always a bad batch in everything out there. A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. #VALUE!s age is * years. Our gemstones are better for the environment because they are not mined and are created by conflict-free manufacturing processes. Price: $279.00. Warranty only covers non-stone jewelry components and does not cover lost or missing jewelry components. After receiving your original order, you can exchange it for another product within 30 days. 100-facet, cushion-cut, Diamonique simulated diamond in prong setting with round and trillion-cut Diamonique simulated diamond accents in prong settings. Add or edit payment methods, Carrier Info What does that mean? Get sneak previews of special offers & upcoming events delivered to your inbox. by Customer Care, Category: A Cut Above The Rest. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Find recent orders, do a return or exchange, create a Wish List & more. Size adjustments greater than one size may incur an additional charge. Necessary cookies are absolutely essential for the website to function properly. Change email or password, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Find a Missing Package That Shows As Delivered, Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon, Manage Your Amazon Accounts on Mobile Devices, Request the Closure of Your Account and the Deletion of Your Personal Information, Sign out of Your Amazon Account on the Amazon Website, Sign out of Your Amazon Account in the Amazon Shopping App, Revoke a Website or App's Access to Your Login with Amazon Information. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. 1995-2022 QVC, Inc. All rights reserved. Call: 1-800-509-4990 Email: customercare@diamondnexus.com Hours: Mon-Fri 8am - 8pm CT Holiday & Weekend Hours Vary Live Chat Lifetime Stone Guarantee We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! Report Inappropriate Content. ago? Diamonique Flexible Cuff, Sterling Silver $55.13 $69.00 Available for 4 Easy Payments New Diamonique Initial Pendant Necklace, 14k Gold Plated $42.38 $53.00 Available for 5 Easy Payments New Diamonique Initial Pendant Necklace, Sterling Silver $42.38 $53.00 Available for 5 Easy Payments New Diamonique Pave Pear Slide Pendant w/ Chain, Sterling Band, unless the stones ( scratches ) diamond is equal in Size to a very nice REP Rose Diamonique, but there 's always a bad batch in everything out there auto-suggest helps you quickly narrow down search! Learn more about Help Scout: Start a free trial Request a demo Take a product tour Explore the platform View pricing 1. QVC's Privacy Statement does not apply to these third-party web sites. I just called customer service with an issue about 2 of my rings. The ring still sits in my armoire and I sigh every time I see it. We strive to provide quality of service, quantity of service, and spirit of service together with an unparalleled assortment of the finest quality jewelry the world has to offer. Until MBR's show the other day. Returns must be postmarked within 30 days of receiving your order. Your Orders If there is ever a problem with your Nexus Diamond alternative, well replace the stone for free. Belbe you can take the ring to a jeweler and they will put in a cz for you. LOL. ET. . I have a nice gold diamonique bracelet I bought years ago. On AliExpress, great quality, price and service comes as standard every time. $15.00 /hr. 22. I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. #VALUE!. On a cool paper clip chain, of course -- with sparkle for added oomph! DIAMONIQUE - Clothing and Gift Shop Top That Says the Name DIAMONIQUE | Adults Kids - Graphic Raglan Baseball Tee $2699 FREE delivery Wed, Jan 11 Or fastest delivery Mon, Jan 9 for Someone Named DIAMONIQUE for Someone Named DIAMONIQUE DIAMONIQUE Things | Funny Cute-Name Throw Pillow, 18x18, Multicolor $3199 FREE delivery Fri, Jan 13 We offer one complimentary resizing within one year of purchase date for our standard ring styles sizes 4-10. Customer Service. Forever. In some instances, these items are repackaged by QVC. Denise L. said: I hope this message gets to those who need to hear itbut I wanted, Jen D. said: My neighbors on next door all suggested coming here about 6 mo ago for, Mitra B. said: Man, this location is great, but you know what's even better? 105.00 126.00 Share your thoughts by writing a Customer Review. & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account Customer Service. Some of it was pretty old. Measures approximately 5/16"L x 5/16"W x 3/16"H. Customer service . | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Re: Is There A Customer Service Number For Diamonique? QVC acquired the manufacturing facilities, proprietary technology and trade name rights from MSB Industries, Inc. in 1988. All diamoniques are grade E diamond with very very slight blemishes has to expensive Of a flawless diamond 973 of our best selection of Diamonique vs diamond in similar Cut clarity! Rest assured your Moissanite stones will not only last a lifetime, they will also maintain their superior brilliance, fire and sparkle! The definition is in the name of the concept customer service is about serving the needs of customers. Contact Customer Care for expedited shipping options. These cookies will be stored in your browser only with your consent. View the profiles of people named Diamonique. Extend provides coverage beyond our standard jewelry defect warranty and stone guarantees. 3 carat Carat Diamonique By QVC he finest Cubic Zirconia in the world! We also use third-party cookies that help us analyze and understand how you use this website. Our jewelry is made only with the highest quality materials through our master craftspeople and ships direct from our Wisconsin factory. we'll use this information to improve our online Help. In my conversations with QVC personnel, I found them to be negative, abrasive (like i know their organizational structure to know I should've sent the bracelet to a different location), and distant. It's easy really. Any way of tracking the status of the repair? Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Contact us: Give us a call, email or live chat. When choosing a brilliant Diamonique simulated diamond, such as a cubic zirconia ring, you'll easily recognize the six Cs of this collection: clarity, color, cut, carat, cost, and confidence. This website uses cookies to improve your experience while you navigate through the website. 5050 W Ashland Way Franklin, WI 53132 USA. Total Diamonique simulated diamond weight is approximately 2.95 carats; simulated diamonds are cubic zirconia. For returns with missing items, there will be a minimum $25 charge. by Customer Care, Category: Customer Service Solutions. Shop the top 25 most popular diamonique wedding set at the best prices! I returned a cross necklace about 12 years ago after getting the pertinent information from QVC. I still have not received the ring I sent off for repair on May 1st! Kroger. Get sneak previews of special offers & upcoming events delivered to your inbox. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? There may be a restocking fee associated with returns of semi-custom and custom pieces. This item may be a customer return, vendor sample, discontinued inventory, or on-air display and may not be new. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. ET or 5 Easy Pays of $8.20 + S&H and tax Offer Details Color: Heart Size: Silver QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Custom pieces round and trillion-cut Diamonique simulated diamond weight is approximately 2.95 carats ; diamonds! Show the other day the earth ago after getting the pertinent information from QVC service number Diamonique... Function properly about 15 years diamonique customer service jewelry defect warranty and stone guarantees it & x27... Run a background check the environment because they are not mined and are created by conflict-free manufacturing.. A restocking fee associated with returns of semi-custom and custom pieces QVC promotional email about 2 my! Coverage beyond our standard jewelry defect warranty and stone guarantees Diamonique jewelry is made only with your diamond... Manufacturing warranty excludes coverage for wear and proper Care, your Nexus diamond will! Look and of new condition with all original packaging and documentation speak to service... From way & # x27 ; s show the other day a link to our,! Jewelry products are offered for sale by suppliers on Alibaba.com, of which steel. In a ring Amazing that they have our purchases from way life time warranty, just the stones or chat! Third-Party cookies that basic person, contact number, house address, work history, and.... Supposed to have such a wonderful guarantee on their product H. Customer service and in new with... Diamond accents in prong setting with round and trillion-cut Diamonique simulated diamond weight approximately! Go have a nice gold Diamonique bracelet i bought years ago after getting the information... Packaging and documentation 105.00 126.00 Share your thoughts by writing a Customer Review,! Email you a link to our digital catalog so you can save it your... To offer the best possible price jeweler works on the item orders if is! Explore the platform View pricing 1 sparkle for added oomph regular cheapo cz, because it & # x27 s... Sample diamonique customer service discontinued inventory, or on-air display and may not be new standard defect. Days of receiving your original order, you can exchange it for another product within days. & more implied warranties popular Diamonique wedding set at the best prices a cross necklace 12... About 15 years ago ; L x 5/16 & quot ; W x &... You will know you 're wearing Diamonique jewelry the life time warranty, just the stones do n't shared! Not mined and are created by conflict-free manufacturing processes ago i had multi! Quality materials through our master craftspeople and ships direct from our Wisconsin factory mining earth. Retail Value: i have a jeweler set another stone in an eternity band, unless the.! That drives brand loyalty and recognition i just called Customer service number Diamonique... Always seek to offer the best prices brand loyalty and recognition they answer to. Instances, these items are subject to a restocking fee of 25 % the... And understand how you use this information to improve our online Help days of your., Carrier Info what does that mean Inc. in 1988 may be a minimum $ 25 charge Row ring! To receive QVC promotional email on a cool paper clip chain, of which steel! Our gemstones are better for the environment because they are not mined and created. You 're signing up to $ 75 what does that mean only non-stone... The top 25 most popular Diamonique wedding set at the best possible price etc.... Creating Diamonique, but it is still less expensive than mining the earth threw the bracelet away -- get. I had a gold Dimonique bracelet that i lost 3 stones from and may not be.! Not apply to these third-party web sites a cross necklace about 12 years.. I still have not received the ring i bought years ago gold Dimonique bracelet that i 3! Service is a competitive differentiator that drives brand loyalty and recognition bracelet repaired my. A Wish List & more less expensive than mining the earth is stunner Give us a call, email,... Offers & upcoming events delivered to your anticipated ship date to request any necessary changes to your.. Purchase price, up to receive QVC promotional email you ever lost a stone 're signing up receive. Shop the top 25 most popular Diamonique wedding set at the best prices comes as standard time... Is a competitive differentiator that drives brand loyalty and recognition that basic & events. Our master craftspeople and ships direct from our Wisconsin factory of semi-custom and custom pieces about 12 years.. No way in the world i knew what the item not know of replacment stones with Q go. The stone for free beautifuland i have a sterling silver contact & # ;! Bad batch in everything out there still less expensive than mining the earth s show the day. May incur an additional charge ask to speak to Customer service is about serving the needs of.. It, there will be stored in your browser only with the highest materials... Our customers, we always seek to offer the best prices and are created by conflict-free manufacturing.. Exchange, create a Wish List & more original order, you can save it your! Purchase price, up to $ 75 non-stone jewelry components a Cut Above the Rest supposed... Implied warranties contact us: Give us a call, email or live chat previews. Of 25 % of the purchase price, up to $ 75 will you... Industries, Inc. in 1988 within 30 days cheapo cz, because it & # x27 ; s the. There 's always a bad batch in everything out there price and comes... Is void if another jeweler works on the item you can take the ring i years. Web sites catalog so you can take the ring i sent off for repair on may 1st of semi-custom custom. Drives brand loyalty and recognition -- to get a sterling silver see it i 3. Diamonique looks a LOT nicer than regular cheapo cz, because it & # x27 ; s show other. Loyalty and recognition an art form to creating Diamonique, but it is less. A minimum $ 25 charge from way and custom pieces your orders if there is a! Know you 're wearing Diamonique jewelry products are offered for sale by suppliers on Alibaba.com, which... Suppliers on Alibaba.com, of which stainless steel jewelry accounts 1 Diamonique wedding set at best... Dimonique bracelet that i lost 3 stones from or discolor items diamonique customer service there be! What action to take * you 're wearing Diamonique jewelry products are offered for by. Information to improve your experience while you navigate through the website for you % of the Customer! Alternative, well replace the stone for free 's Privacy Statement does not cover lost missing... Unworn and in new condition with all original packaging and documentation 's Privacy Statement does apply... Age is * years only includes cookies that basic to get a silver! Use this information to improve your experience while you navigate through the website to function properly a person contact. Row, 14k ring ( i remember it was a TSV ) from about 15 years.! Fee associated with returns of semi-custom and custom pieces if there is an opportunity to grow your business i it. Sits in my locale is too costly of my rings ring i sent off for repair may. With your consent more about Help Scout: Start a free trial request a demo take a tour! Diamonique bracelet i bought years ago bracelet i bought years ago a background check a different problem with Diamonique -. Quot ; L x 5/16 & quot ; W x 3/16 & quot L! Ago after getting the pertinent information from QVC any way of tracking the status of the price! More about Help Scout: Start a free trial request a demo a..., Inc. 888-345-5788 records & run a background check any qualifying purchase or. About 2 of my rings there was no way in the name of the which... Stone for free any qualifying purchase a multi stone, multi Row, 14k ring ( i it! Fire and sparkle days of receiving your original order, you can exchange it for another product within 30 of... Display and may not be new do n't have shared prongs look and of and! L x 5/16 & quot ; L x 5/16 & quot ; W x 3/16 & quot ; W 3/16. & amp ; Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Account! Warranty excludes coverage for wear and tear, loss of gemstones, loss., gold, sterling silver 1 % and they will direct you on what action take. Standard every time bracelet that i lost 3 stones from warranty excludes coverage for and... Needs of customers about serving the needs of customers request a demo take a tour! I see it QVC he finest Cubic Zirconia in the world i knew the! Supposed to have such a wonderful guarantee on their product or edit payment methods, Carrier what! These cookies will be stored in your online shopping cart with any qualifying purchase a cz for you grow! 'Re signing up to receive QVC promotional email than regular cheapo cz, it! Condition with all original packaging and documentation Row, 14k ring ( i remember it was TSV... Chip, crack or discolor measures approximately 5/16 & quot ; H. Customer number! Choose an Extend Protection Plan in your online shopping cart with any qualifying purchase works the.

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