DO NO USE MEN'S WEARHOUSE FOR YOUR WEDDING! A baggy looking suit after measurements is not ok. Learn more about bestlifewear and editor/blogger Catherine Brock, If you decide youd rather return the item by mail, request a. Men's Wearhouse issues their refunds immediately once they're processed. This means that you will have 30 days to return the suit if you are not happy with it. So, in the table below are presented the average costs for some of these. Remember to include the packing slip or receipt, and store-bought items should be returned to the store. Customers always have the option for a Kohl's exchange without receipt for the same product or one of equal or lesser value. Your tuxedo or suit should arrive at your door around 7 days before the event. DSW will credit your original method of payment if you're returning an item. Discount is not combinable with other promotional offers. Try these from our How to Shop Guide. Mens Wearhouse guarantees 100% satisfaction after the suit has been tailored. Look for a refund. Mens Wearhouse has a few different return policies depending on the item and whether you bought the item online or in-store. Mobile kiosks can only process returns for items purchased at those locations. Usually, the asking price for a pair of pants differs depending on the type of pants and whether the shortening is necessary for a child, a woman or a man. After being fitted for a vest with an associate, I assumed they would fit. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); ThePricer is a US-born and raised website which provides its visitors thoroughly researched and unbiased cost information about many different, popular products and services. The only big downside is that Men's Wearhouse doesnt have a good return policy for their custom and altered clothing. With that being such a big part of their appeal, its a shame they dont have more options for those returns or refunds. For example, a payment made with a credit card will take at least a week to a week and a half for the credit to appear on the account. According to the companys website, you can have your pair of slacks hemmed in the same day while waiting, if you buy them from any Mens Wearhouse location. He returned to his home in Ohio and opened the first DSW store. Its the one on us 31 in Greenwood Indiana. All refunds require customer name, address and phone number. After 30 minutes, he can't find the order or figure out how to find it and must ask others to help him with the computer system. How Long Do You Have To Return An Item To Men's Wearhouse? If anythings off in fit or quality, well replace it for free. Get buying tips about Retail Stores and Shopping delivered to your inbox. The Atlanta GA, Buckhead store especially gets a 0 star review. It is the place where you reinvent your own style, at permissive prices. What Items Can Not Be Returned To Men's Wearhouse? You just need to make sure you have your original packing slip from your order. They also gave his friend a broke shoe with his rental. WebAfter speaking with your financial institution, if you still have questions, please contact our Customer Service department at 1-877-846-9997. Without it, you can only exchange items for merchandise of the same retail value or take an in-store credit. Discount may not be applied to gift center purchases/engravables; Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto; or toward the purchase of gift cards. Unsubscribe at any time. It is now 12:25. You might not be able to return your merchandise to your local Mens Warehouse if you've had it altered or otherwise customized. If I could leave a 0 star review, I would. Posted on Last updated: December 25, 2022. bestlifewear provides this content about the Mens Wearhouse return policy for informational purposes only. Heres why: Men's Wearhouse is a rare company that has a flexible and useful return policy. Men's Wearhouse does not list an official wait time for online returns. Well I heard nothing and its been a over a month. If the item purchased at regular retail orsaleprice is returned, you must either return the $100 item, or if you intend to keep it, pay the remaining value of the current retail price of the second item. Thought it would be simple enough. Gift returns Gift returns accompanied by a gift receipt. Buy 2 non-iron dress shirts for $110 (big and tall 2 for $120) or 3 non-iron dress shirts for $150 (big and tall 3 for $165). Buy 2 non-iron dress shirts for $110/Buy 3 non-iron dress shirts for $150. This profile has not been claimed by the company. Avoid Men's Wearhouse for your wedding at all costs. Customers who choose to exchange their item in-store may select a similar item at the time of the exchange and don't need to wait to complete the process. If theyre worn or used, the return may be denied. This is a great way to give back to the community and make a difference in someones life. Do you want to get revenge on persistent robocalls, report someone for stalking or harassment, or get your noisy neighbors to be quieter? Men's Wearhouse allows you to make returns in-store for items you purchased online. Visit DSW.com and choose "Return & Exchange Policy" from the links at the bottom of the home page. I selected a rental that is advertised as "Calvin Klein Blue Suit" with the key word being "suit." I purchased a custom suit for my wedding because when setting up rentals for my groomsmen and myself, I wanted to purchase the suit I would rent; however, I was told that is not possible, and given no actual reason why. She decided I needed to rent a suit. You can sell them. Returns without a receipt, or past 30 days, will receive Budget Fashionista is the original budget fashion blog, delivering trusted style and beauty since 2003. Im sorry I didnt (though I doubt much could be done). It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The company may, or may not, take returns for customized or altered attire. I replaced the license and the credit card, and wrote off the cash, but Ill never return to Men's Warehouse. The store associates are incompetent, lazy & apathetic. Returns will always be placed on the original card you made the purchase with. Gather your items and their original packaging if any, Take your items to your local Men's Wearhouse, The Customer Service counter will handle your returns. The company has recently undergone some changes including offering black tie formal attire and facing some pretty big corporate changes. Refunds are credit to the original form of payment as long as you provide proof of purchase. But what happens when you need to return or exchange a suit? Returning custom orders without a receipt to Men's Wearhouse can be challenging. If you use the services of an experienced tailor, you will enjoy 100% unique outfits, made especially for you, based on your own sizes. How Does the eBay Return Policy Help You Deal With Unwanted Items? Additional charges apply for Big & Tall sizes. Altered orders also might have no time to return them. There are a few items that can not be returned to Men's Wearhouse. When talking about tailoring, there is a wide variety of jobs available. DoNotPay simplifies tiresome procedures. This price can increase from there, depending on the amount of time needed to tailor the suit, the fabric choice, and the extra features. Mens Wearhouse, on the other hand, does not require a receipt to return items. WebMerchandise Returns WITHOUT A RECEIPT and Returns MORE THAN 30 DAYS from date of purchase. The exception to this rule is returns for Elite members, who have 365 days to return items when they return them through the mail. Copyright Store Return Policies. However, if you are not satisfied with your new clothes, you have 90 days from the purchase date at your disposal to bring them back to any location and get a full refund. There are several tiers for the return windows you have for items purchased at Men's Wearhouse. All customers, no matter their club status, enjoy free returns and exchanges when they complete the return in a DSW store. This was important because I told the associates that I wanted my groomsmen to wear their own light brown belt. You can even do aMen's Wearhouse exchange without a receiptif you lost your original. I called the store and was referred to another entity that appears to warehouse their rentals. Returns without a receipt, or past 30 days, will receive in-store credit for . Any amounts paid by you related to the purchased item(s) shall be refunded according to the Mens Wearhousereturn policy. For store-bought items, your proof of purchase is the original receipt. In case you purchase clothes from Mens Wearhouse online, you can bring them to any of the companys stores and have them tailored on site. In that case, return the item by mail and include your measurements on the packing slip. Without the packing slip, we will exchange items at current retail value for merchandise or in-store credit only; valid identification is required. If you choose to return merchandise to a Mens Wearhouse store, it must be accompanied with the packing slip from the order. The only exception is if you ordered tailored pants and the alterations were not done correctly. Need more info on return policies for your fav shops? Today, Men's Wearhouse continues to operate as a brand owned by Jos. If the material isnt of good quality or fit, well replace it for free. Thank you, you have successfully subscribed to our newsletter! With that being such a big part of their appeal, its a shame they dont have more options for those returns or refunds. It was the night of the event when I picked it up so I didnt try it on. ConsumerAffairs is not a government agency. What's Men's WearhouseCustomer Service Phone Number? She then walks away and goes to the front of the store and appears to start working as a cashier. All refund requests are processed on the original Do you think youre eligible for a victims of crime compensation program? Came in 2x for measurements. Men's Wearhouse will not take returns for used items. Theres good news for fans of the Mens Wearhouse clothing brand, you can make returns without your original receipt. Even with the receipt, Men's Wearhouse is often reluctant to take returns or exchanges on customized or altered clothing. Perfect Fit points are earned only on amounts expended by you in connection with the purchase and are deducted for any returns. You can take the item to a store or request an exchange here. For more information about reviews on ConsumerAffairs.com please visit our Affix the label to your box or mailing bag. TheDSW return policyisn't as generous as some companies, but you shouldn't have much difficulty completing a return as long as you haven't used the item. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. Adjusting a pair of pants is not very expensive and does not require too much time, and most of the time the length of a pair of pants or a skirt depends on everyones preferences, but there are certain rules that should be taken into account so the look is impeccable.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'thepricer_org-box-4','ezslot_4',137,'0','0'])};__ez_fad_position('div-gpt-ad-thepricer_org-box-4-0'); If these rules are not known, it is best to seek the help of a tailor to succeed in retouching them within the limits of common sense. Customer service wouldn't make an exception to their 90-day policy even though it was clearly their fault. Buy one select item at its regular retail price and get a second select like item of equal or lesser value for free. Gather your original receipt and the item you want to return. 90 days is more than enough time to ensure that your clothing fits great. A printed vest. When I finally got a chance to asked about my suit and explain that the tracking number was inaccurate, he assured me that they were "optimistic" that my custom suit would arrive on time for the wedding. Sign up to receive our free weekly newsletter. Return your purchase to our Online Store by using the pre-assigned RMA# (Return of Merchandise Authorization Number) and pre-paid Return Shipping Label provided in your original shipping box. You don't need to return your item to the same DSW where you initially bought it. You cannot return or exchange Final Sale items. If you return all shirts, then any amounts paid by you related to the purchased items shall be refunded according to the Mens Wearhouse return policy. The answer is yes! What's the DSWCustomer Service Phone Number? You would think the renting store would at a minimum check the pockets, or that their warehouse would employ honest people. As you provide proof of purchase THAN enough time to ensure that your fits... 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