If youre a customer in the EEA, you get 14 days to cancel your contract with us. If you wish to have the parcel redelivered, please contact us. We don't refund delivery costs on international orders. these items can be found all around the map. items in their original packaging. Return Period. Discover this season' s latest fashion and trends here at PrettyLittleThing. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Shipping Costs. As we are a UK based company, our products will come with UK sizing, but not to worry, all product sizes have been converted accordingly to match sizes in your country. Collect & Return with 100+ brands . }); This means that once your order has been placed, you will be unable to cancel it. Once you have processed your return in the portal, youll be emailed a shipping label or QR code to scan at your chosen drop-off point. This means you can drop off your parcel at your local convenience store - and there are over 5,000 participating stores! Can you return an online purchase to the store? Please do not post the package without obtaining a receipt of postage. Pack your unwanted items per the return policy . Please do not post the package without obtaining a receipt of posting. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. }); The portal makes it easy to pay for a return label, print it, and attach it to the package. Visit www.doddle.com/prettylittlething. To remove the label, scratch into it with the point of a knife or other blade, firmly stick a piece of clear tape over the scratch and firmly tug the tape upward. Expired. 2 - 3 Working Days (If ordered before 9pm) 3.99. Your returns label will be included in your parcel but if you need another one don't panic. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. } USA Express. The increased popularity of the brand in the last number of years has resulted in a rise in those seeking out the Pretty Little Thing return policy. There is a returns label included in your parcel. We're sorry but we are unable to offer a free returns service. We are unable to deliver to APO/FPO addresses, Canada, International countries, as well as P.O. As soon as we have processed your refund, you will receive an email notification. Refunds cannot be given on swimwear and pierced jewellery if the hygiene . Refunds will be credited back to the card they were paid from. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Looking for something to do in Fallout 4? Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? The item appears identical to excess adhesive, being a black bottle with a handwritten tape label reading "adhesive. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': More information Courier collection. Go to the Pretty Little Thing Return Portal powered by ReBound. While their return policy says 28 days, you can ask to see if they are lenient about their policy for your particular case and items. You can return your item to us and place a new order to receive the item of your choice. Very good customer service and very reassuring. JS. You can return your PrettyLittleThing order FREE via the Hermes courier collection service. 50% off almost everything with this Pretty Little Thing discount code. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Once purchased Unlimited Next Day delivery is non-refundable. jQuery('.answer').hide(); 5 - 7 working days. Please ensure that lingerie and swimwear items are tried on over your own underwear. Does Pretty Little Thing accept returns after 30 days? Hit refresh on your wardrobe & discover thousands of this season's must-have trends. Their return policy is fairly straightforward about the number of days and the conditioning required for the item. Heres what youve gotta do: If you dont have an account thats ok, you can still return your products. Now you are. } CAN YOU SHIP TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS? In the United States, you can choose to use the eParcel Return service, which provides you with a label for $6.95, or ship the return using your own preferred shipping service. USA Express Click & Collect. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Select your preferred return option (Label free and print in-store options are available). Check your order history and select the order you want to return. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. A Pretty Little Thing spokeswoman said: "All companies that sell products to customers in California are legally required to comply with California's Proposition 65 legislation. 5 - 7 working days. A Canada label can be found here. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? 4. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! However, the parcel has entered and is still moving within our network. Download your returns label here, and post back to us from your local post office. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. toyou, the new parcel Click & Collect and Return service from Asda. 2 - 3 working days. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. If this is not available in your area then you will need to contact your local post office. We offer FREE RETURNS for UK customers however you must obtain proof of postage just in case your order is lost on its way back to PrettyLittleThing. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Complete the returns note that came with your parcel and pop it into the parcel with your return. Now you are. USA Standard. Download your post label here. Remember to add your order number if you download a new returns label. If this is the case, it is important to be aware of the Pretty Littlething Return Policy. You must have JavaScript enabled in your browser to utilize the functionality of this website. After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. Your refund should be processed within 14 working days of you dropping your parcel off. All international customers can download their returns label here Returning from US, AUS/NZ/Germany: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Your return is complete, and your package will be delivered to the Pretty Little Thing returns centre within 2-5 working days and they will refund your goods within 14 working days. case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; finds life, prosperity and . Does Pretty Little Thing take returns without a receipt? Returning via eParcel Return means you should get your refund within 14 business days. You'll receive your refund within 10 days after processing. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. However, unsuitable items must be returned in 14 days. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; //initially hide all We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated shipping costs. A privacy reminder from PrettyLittleThing, For some areas, you can reschedule your shipping online here -, https://tools.usps.com/go/POLocatorAction!input.action. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery and bank holidays. Expired. 5 - 7 working days. Download your returns label here, and post back to us from your local post office. EXPLORE OUR RETAILERS . Pretty Little Thing does not pay return shipping. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. The better part of this process is that you can simply return the website to place an order instead of going through a different system. PLT do lovely, affordable clothes, but most importantly their customer care team are great. Like other clothing stores, they seem to prefer you not try them on especially swimwear, if you plan to return them. but now people are accusing Pretty Little Thing and Topman of removing the labels from cheaper branded clothing and selling them as their own for double the price. 12% OFF. Unfortunately, we are currently unable to process exchanges. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. Defective products at Pretty Little Thing are handled a little differently. After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. You'll need to create and print one label per parcel. Unfortunately, we are currently unable to process exchanges. You will need a printer to print off and attach your returns label. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. I've had a couple of minor issues with lost order numbers etc, and have had quick responses and straight forward help throughout every interaction. Please note, PLT does not cover the cost of returns from US/Canada. Grooming products and swimwear also cannot be returned, and swimwear has a hygiene seal to indicate whether or not its been tried on. Select the item you want to return. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. If you have not been refunded after 14 days of returning the item(s), please contact us with your order ad returns tracing details. This means that once your order has been placed, you will be unable to cancel it. Bless someone by giving to them! Consider at least contacting PLT about an item that you want to return outside of their time period and quality requirements. follow the steps to print your own returns label.Once completed, you will receive an email with instructions on how to return your item and a tracking link. If the code is valid your discount will be applied! Remember to request a receipt as proof of postage. For hygiene reasons, pierced jewellery is non-refundable. You will also receive multiple tracking numbers. 5. If the code is valid your discount will be applied! 10.30. Adhesive can also be earned as a quest reward. New In This Week, Beauty and Sale. Click here for additional information: www.boohoocapricingsettlement.com. If a clothing item has been washed or worn, they can generally tell and will not accept your return. Youll receive your refund in up to 14 days! Why am I experiencing problems when entering my payment details? You will be charged $4 for the . Bring your parcel to any Doddle store-you can find your most convenient Doddle location here. . If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Keep an eye on your return tracking. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Shipments can be made anytime between 8am and 9pm. 2 - 3 working days. For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. Still need our help? Just follow the process below: 1. All about that new? Yes, you can have your parcel shipped to an alternative address; however, this needs to be done at the time of purchase. Make an account here. Returning with Doddle is FREE and convenient. For hygiene reasons, pierced jewellery is non-refundable. As soon as we have processed your refund, you will receive an email notification. Package up your unwanted purchase with a note inside including your name and order number (youll find this on your confirmation email). You can return your item to us and place a new order to receive the item of your choice. !Socials Instagram: @mikaelaaluv https://www. Drag the labels to their correct locations on the diagram of chordate characters below. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. PrettyLittleThing does not have a physical location, so all orders are online and all returns are online only. Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. You can find the details of your post office here - https://tools.usps.com/go/POLocatorAction!input.action. Keep your receipt of postage safe as you will need this as your proof of return. 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